Freight Process Team Associates are responsible for stocking merchandise onto shelves to achieve 100% in stock, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition some Freight Process Team Associates as designated by the Process Assistant Store Manager (ASM) operate reach trucks and order pickers to bring down merchandise safely from the overhead bays to the sales floor. A successful Freight Team Associate must have a high level of work commitment, work well with others and be capable of learning and following procedures.
MAJOR TASKS AND RESPONSIBILITIES:
HANDLING MERCHANDISE
Stocking merchandise onto shelves to achieve 100% in stock
Using appropriate safety procedures when organizing merchandise
Merchandising new items as directed
Building end caps and promotions
Breaking down and disposing of trash throughout shift keeping aisles safe and shoppable
Maintaining aisle cleanliness and shoppability so that merchandise is accessible, customers are able to move through the aisles easily and merchandise is presented in a visually appealing manner
Work in conjunction with Fulfillment Team to maintain safe and organized overheads (e.g., striping overheads)
Communicating with other Freight Process Team members and Inventory Associates (IAs) to ensure all product is stocked in the proper place
Communicating in-stock level of merchandise with Process/Fulfillment Team ASM, DS & IA
Packing-out and packing-down (including Power Pack down) merchandise as directed
Moving freight safely from designated staging areas to overheads or bringing merchandise safely down from overheads using the appropriate equipment as necessary
DETERMINING AND MEETING CUSTOMERS’ NEEDS
At all times be aware of customer presence & approach and greet Customers as needed
Asking open-ended questions and expressing interest in projects in order to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs
Answering questions about products and services
Pass customer to experienced Sales Associate as required
OTHER TASKS OR RESPONSIBILITIES AS ASSIGNED BY SUPERVISOR
Assist Receiving Associates with cleanup and receiving of stock on an as-needed basis.
Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Worker"
Job Description
This is a GREAT role if you:
Are very organized
Thrive in a fast-paced, high pressure environment
Are self-motivated
You will be responsible for stocking merchandise onto shelves to achieve 100% in stock status, merchandising new items and maintaining the stores aisles. Most important, if working during open store hours you will actively looking to greet and help customers as needed, answering questions about products and services, while generally contributing to an excellent retail experience for Home Depot customers.
A detail-oriented person, you are physically able to lift up to fifty pounds repetitively and are able to work nights (10 pm to 6:30 am). A lift equipment license would be an asset
Reference: http://c.notify.me/3r-eAg
