CIBC - Credit Counsellor (Downtown)

The Credit Counsellor role requires highly effective individuals interested in working for a leader in receivables management. Great work is rewarded in CIBC National Collections. Compensation for this role starts at $31,285.00/annually, although candidates with demonstrated receivables management experience in a call centre environment would be eligible for a higher base salary. Employees may also be eligible to increase their monetary compensation with an annual bonus based on business results and individual performance. Our comprehensive benefits package has been designed to provide highly desirable features that contribute to the financial and personal well being of each employee.





At CIBC National Collections, every employee fulfills a vital role in servicing our customers. The high quality of our employees and their dedication leads to our overall success. We are committed to mentoring and coaching our employees to maximize individual capability and in support of personal growth and development. It is no wonder that the results of our bi-annual survey of employees show such strong employee satisfaction.





Come join an organization that is committed to diversity in the workforce.





In this role, the incumbent will establish effective financial counselling relationships with bank clients whose obligations are not being managed or liquidated satisfactorily. A high level of product knowledge, encompassing all retail lending products, as well as analytical, communication and selling skills are required in order to successfully offer to customers the highest quality service in the selection of the most appropriate solutions for resolving their problem contractual debts.








This class is set to start November 16.


FT - Mon-Fri 12:00-8:00pm in downtown Vancouver.








• No sales and marketing dimension


• Many career opportunities


• Close to public transportation


• Salary based on level of experience


• Annual bonus structure


• A full range of benefits


• Banking benefits


• 3 weeks full-time paid training


• A dynamic work environment with a very good team spirit





APPLICATION INSTRUCTIONS:


1. Resumes must be submitted online only, through http://ping.fm/TEsTK





2. CIBC thanks all applicants for their interest, however, only those selected for an interview will be contacted.