BasicGov Systems, Inc., a leading provider of cloud computing applications for local and state governments across North America, has a vacancy for a Technical Writer Contractor. Our BasicGov web-based application is an affordable and easy-to-use cloud computing system for local and state governments, built on the Force.com platform from Salesforce.com. This contract position will run for three months, with the possibility of transitioning into a full-time role at the end of the term.
As Technical Writer Contractor, you will have a lead role in developing training materials, online help, and product documentation for our customers and implementation partners. This is a great opportunity to develop documentation for a leading cloud computing application built on Salesforce.com’s Force.com platform. You will have the opportunity to use your knowledge and skills to recommend the best tool for developing these training and documentation materials, to learn the functionality and configuration process for BasicGov, to write training materials for our customers, and to develop configuration and product guides for our implementation partners. This is a chance for you to participate in building a growing start-up company, as we prepare for larger customer implementations.
Responsibilities:
• Recommend the best tool for developing the training materials and other documentation
• Learn how our customers use BasicGov, how we configure BasicGov for our customers, and the technology behind the product
• Develop tutorials to be used for customer training
• Utilize the tutorials as a starting point for developing online help for the product
• Develop documentation showing our partners how to configure BasicGov
• Develop product documentation for implementation partners
• Work closely with our Implementation and Product Development teams
Qualifications & Experience:
• Experience developing customer training and tutorials, configuration guides, and product documentation, preferably for cloud computing based applications
• Experience using leading documentation tools
• Ability to work as part of a team in a start-up environment
• Proficiency in English
• Excellent written and verbal communication skills
• Prefer experience with the Force.com platform from Salesforce.com
Location: Downtown Vancouver
If you are interested in learning a great cloud computing application, and writing training and product documentation for a Salesforce.com based application, then this role may be for you. Email your cover letter, resume and work related references in confidence to careers@basicgov.com. Visit www.basicgov.com for more information.
About BasicGov
BasicGov Systems, Inc. is a growing business backed by venture capital. We are based in downtown Vancouver BC and our staff have a wide range of expertise – from software development and web marketing to customer service and support.
BasicGov is affordable web-based software that allows small to medium-sized local governments to manage permits and inspections, code enforcement, licensing, and planning. BasicGov is the only web-based software designed for local governments that provides the reliability, performance and data security of the Force.com platform. This platform is the secure backbone that supports web-based software used by over 50,000 organizations, including major corporations, financial institutions and government agencies.
BasicGov is used by city managers, inspectors and staff at local governments across the US and Canada. BasicGov software modules streamline the process of issuing permits, scheduling inspections, enforcing municipal codes, tracking complaints and managing the planning process.
Reference: http://ping.fm/reKaz
