Education:
Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.):
Microsoft Certified Systems Engineer (MCSE)
Experience:
1 year to less than 2 years
Languages:
Speak English
Read English
Write English
Specific Skills:
Provide advice and training to users in response to identified difficulties
Work Setting:
Help desk
Computer and Technology Knowledge:
Windows
DOS
Hardware
Device drivers
Networking software ...
Reference: http://ping.fm/2y1e0
