Web/Database Marketing Administrator (Abbotsford)
CRG Consulting Resource Group International, Inc.
International Publishing and Training Resources Company
Position Available: Web/Database and Marketing Administrator
Do you want to be part of a team that is making a global impact for the Kingdom? We are looking for individuals who want to make a difference and know that they are called to be part of a company passionate about changing people’s lives.
General Responsibilities:
• Provide database support and/or management for sales and marketing purposes.
• You will input, update, operate, and configure all data elements in regards to our GoldMine database. You will also create and deploy automated and trigger-based communications as directed by the marketing team.
• You are responsible and accountable to update, revise, correct, improve our online website content including deploying our weekly ezines using HTML.
• Working with the marketing team you will implement, manage and maintain all online marketing and communication processes including but not limited to Blogs, Podcasts, Webcasts, You Tube & other video, Facebook & Twitter.
• Provide customer support to CRG clients and prospects, many who are HR professionals with advanced degrees.
• You will deploy corporate communications, including e-newsletters, email and marketing campaigns. This includes basic proof-reading and editing in all media types.
• Setup and occasionally (when the sales team needs help) attend tradeshows—may require some out-of-town event management.
• Manage all logistics for both online and print-based marketing campaigns including sorting database contacts, mail merges, stuffing mail pieces, organizing fulfillment center details, etc.
• Submit press releases, conference speaking proposals and selling company services as directed by the executive team.
• Forward and follow-up with communications to media outlets including placing corporate articles in global media.
• Submit articles to various websites.
General Qualities:
• This position is multi-dimensional and you will be required to be hands-on in dealing with both people and tasks.
• You are
o Very organized and able to meet deadlines easily even under stressful conditions.
o A master at getting tasks done with a natural ability and commitment to quality and details.
o Excellent on the phone, with strong interpersonal and online communications skills.
o You are known as a quick-learner and your friends and colleagues call you a very sharp individual especially as it pertains to the latest technology and programming.
• You have
o Excellent English language skills including written and oral.
o Great interpersonal skills and also the ability to work independently and function in a dynamic, fast-paced environment. You do not require babysitting.
o Excellent problem solving and computer skills.
o Enthusiastic, energetic and positive attitude
o A proven capacity for high volumes of multi-tasking work.
• Your attitude is “no matter what” you ALWAYS get the job done and give 100% to whatever you do. You don’t accept excuses nor do you make any for yourself. You are passionate about life and the ability to serve.
• Your commitment is to continuous improvement and you also expect this from your entire team. You are a team player and no job is beyond your willingness to help.
• You must be EASY to get along with and have “I’ll do whatever it takes to get the job done” attitude.
Qualifications:
Mandatory
• 3+ years demonstrable experience in customer service, sales and marketing support, database management and online web content management.
• Excellent level of knowledge and experience in creating and independently implementing CRM and trigger based marketing processes, strategies and plans in an entrepreneurial and medium size business environment.
• You have a vehicle, valid driver’s license and able to setup trade show booth and physically lift boxed materials.
• You understand data management (CRM) methodologies and technologies. We use Goldmine.
• You are proficient in Word, Excel, PowerPoint, Adobe Acrobat, Internet Explorer, HTML, and email. You are also very familiar and comfortable with most technology and if not you learn programs quickly.
• You possess a high degree of personal integrity and interpersonal skills.
• You have excellent self-management skills and you are a natural problem solver and decision maker.
• You are a team player who: listens well, works well under pressure and consistently meets targets.
• You must feel comfortable and be able to work with both faith-based organizations as well as Fortune 500 executives.
• As a publishing company perfection and high quality work is a must and this feature is second nature to you.
• You easily handle deadlines and pressure while multi-tasking with calmness and maturity.
• Performance-based targets and accountability are an expectation of this role.
• You will also be crossed-trained on digital printing and binding equipment as a backup operator for our print shop.
Required Skills:
• Typing speed of 40-50+ wpm. You are very familiar and comfortable with most technology.
• Proficient in Word, Excel, PowerPoint, Adobe Acrobat, Internet, Email.
• Medium to high level knowledge in HTML.
• Familiar with or used web content management systems.
• Working knowledge of Dreamweaver and Flash is a bonus.
• Knowledge of Adobe Illustrator, In-Design, and Photoshop desirable
• Understanding of database management and CRM systems a must. Preferably GoldMine but not required.
• Ability to quickly learn new software.
Work Schedule:
• Full-time monthly contract or salary 8:30 am to 5:00 pm Monday to Friday.
• Achievement of targets is a requirement of employment.
• Flexibility of working nights and weekends and some extra hours when required.
• Salary commensurate upon experience, background and skills.
• Benefits program available after 3 months of employment.
• All work conducted at CRG Head Office in Abbotsford BC.
